The City’s budget year. For Dallas, it runs October 1 through September 30.
Complete record
Everything currently published here
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What changed
Latest updates
- Dallas voters decide one $443M bond proposition Nov. 3Proposition A would authorize five public-safety projects. Dallas estimates $629.62M total principal and interest over no more than 20 years.
- Police response-time report updatedOctober 1–28 averages: most urgent calls 8m 26s; urgent calls 1h 11m 30s. Partial month—not a guaranteed wait.
- Dallas's live payment file dropped its older fiscal-year windowThe live file now has 93,790 rows dated Oct. 1, 2025–Oct. 2, 2026. The smaller total is a coverage rollover—not proof that older payments disappeared or were reversed.
- October 28 meeting ended; official annotated results are still pendingThe agenda proposed $20M more in police-training-center construction authority, $15M in state grants, and a $17.5M private donation. These amounts remain proposals until Dallas posts official results. Open City video
- October 14 Council decisions verifiedCouncil approved three large park, airport-janitorial, and right-of-way agreements totaling $63.54M in stated limits or estimates. These are not payments made on one day. Open City video
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How to read Dallas money
No government experience needed. These words keep approvals, estimates, and actual payments from being confused.
8 common termsSee the short, plain-English meaningsOpen guide
An idea under consideration. It is not approved and may change.
Council allowed the action or spending limit. It does not mean the money was paid.
The most the City is allowed to pay under that contract. Actual payments may be lower.
The City’s current estimate of where spending will end. It is not the final amount.
One full-time job’s worth of hours. A decimal may combine part-time positions.
From the start of the stated budget year through the date shown—not a complete year.
The official records reviewed here did not provide a verified answer.
Simple rule: summaries spell out shortened names. If Dallas does not publish enough detail, this site says Unknown instead of guessing.
Current and important
What Dallas is deciding now
Newest official records first. Scheduled, proposed, approved, and paid stay separate.
MEETING HUB · AUG. 19, 2026
Meeting finishedDallas City Council briefing
One place for the agenda, what can be verified now, and what is still missing.
MeetingFinished
RecordingAvailable
TranscriptNeeds review
Clear answer: The annotated agenda confirms two briefings and the interim-auditor appointment. The adopted resolution names Rory Galter and sets his base salary. Individual votes and transcript claims still need verification.
Approved Sept. 16
$88,597,179approved employee + retiree contributionsEmployee health plans
Two plans and new employee rates take effect January 1, 2027.
Briefed · forecast
$8,008,801combined forecast over budgetPolice and fire overtime
This is an estimate above budget—not a new contract or vote.
Appointment approved
$180,000annual base salary—not total paidInterim City Auditor
Rory Galter · Effective August 19 until a permanent auditor is appointed. Adopted resolution ↗
Public comments: Dallas posted unreviewed closed captions. Speaker names and claims stay unlisted until each claim is checked against the video.
Forecast—not final spending
Dallas Police + Fire-RescuePolice and fire overtime
Police budget$47,051,227
Police forecast$49,800,028
$2,748,801 over budget, calculated from Dallas's published budget and forecast. Dallas summarizes it as $2.7 million (5.7%).
Fire overtime$20.36M budget → $25.63M forecastDallas reports +$5.26M · +25.8%
Official overtime figures · PDF page 3 ↗Approved September 16
Starts Jan. 12027 employee health plans
APPROVED SEPTEMBER 16 — EFFECTIVE JANUARY 1, 2027
August 19 was only a briefing. Council later approved the two-plan design, premium rates, and weight-loss-only GLP-1 exclusion in Resolution 26-1453.
Plan choices3 → 2The broader-network Blue Choice Copay plan ends for Texas-based active employees and pre-65 retirees.
People projected to enroll12,8426,823 current Copay Plan enrollees must choose again.
Approved employee + retiree contributions$88,597,179Combined 2027 contributions in the approved Council item.
Selected Dallas examples range from +$4.96 to +$212.06 per month. Some employees leaving the broader-network Copay plan may instead pay less.
See the five approved changes
- 1End the broader-network Blue Choice Copay option: three plans become two.
- 2Move both plans to Blue Essentials: choose a primary-care doctor, use referrals for some care, and generally use doctors in the plan's network.
- 3Change deductibles, copays, salary tiers, and employee premiums.
- 4Stop covering GLP-1 medicines—such as certain injectable weight-loss drugs—when used only for weight loss; other approved medical uses remain covered.
- 5Keep Catapult screening covered, but require a primary-care doctor screening with lab work to earn the wellness incentive.
See all six monthly and annual examples
Primary-care doctor plan · Under $50,000Employee only$33.08 → $38.04+$4.96/month · +$59.52/yearPage 9 ↗
Primary-care doctor plan · $50,000-$75,000Employee + children$166.48 → $191.45+$24.97/month · +$299.64/yearPage 9 ↗
Primary-care doctor plan · $75,000+Employee + family$571.10 → $708.16+$137.06/month · +$1,644.72/yearPage 9 ↗
Health savings account plan · Under $50,000Employee only$34.73 → $39.94+$5.21/month · +$62.52/yearPage 10 ↗
Health savings account plan · $50,000-$75,000Employee + children$151.65 → $181.98+$30.33/month · +$363.96/yearPage 10 ↗
Health savings account plan · $75,000+Employee + family$530.19 → $742.25+$212.06/month · +$2,544.72/yearPage 10 ↗
Dallas says some savings estimates overlap and should not be added together.
Appointment approved · August 19
26-2301AInterim City Auditor
Appointed by CouncilRory Galter
Effective August 19, 2026, until Council appoints a permanent City Auditor.
Annual base salary$180,000/year
Approved pay rate—not money already paid. Benefits and total cost are not shown.
Can residents vote for this job?No. Council appoints the City Auditor.Permanent positionSelection not verified here. Posted application deadline: July 3.RequiredLicensed certified public accountant (CPA) plus government finance and audit knowledge.
The appointment has no fixed end date. Individual Council votes are not verified in the records checked.
Could I become Dallas City Auditor?
You cannot run in an election. Dallas used a professional application and Council appointment process. The permanent application period closed July 3, 2026. Applicants must be licensed certified public accountants and meet the City Charter qualifications; the appointee must live in Dallas within the time Council requires.
Emergency response figures Dallas will discuss
These are snapshots from Dallas's 2026 budget year. The cited slide does not show a target, so this page does not label them good or bad.
SITE REVIEWS APPROVED — FINAL MOVE NOT DECIDED
Tracked since Mar. 2026City Hall and the 911 emergency center: what is actually decided
Dallas approved money to investigate possible relocation sites. It has not publicly selected a buyer, sale price, replacement City Hall, or final location for the 911 and emergency-operations center.
+ City Hall site checks$2,000,000Up to four sites in downtown Dallas
+ 911 and emergency-center site checks$1,000,000Up to four sites in Dallas
= Total approved$3,000,000Federal pandemic-recovery redevelopment money
This is the most Dallas may spend to inspect and compare possible sites. It is not a purchase price, construction total, complete moving cost, or sale proceeds.
Why people are seeing a $906M City Hall number
PLANNING ESTIMATE — NOT APPROVEDFebruary 2026 minimum full-update estimate
+ Corrective repairs$329,000,000Planning estimate for identified building repairs
+ Temporary relocation$113,000,000Five-year temporary relocation estimate
+ Move-in-ready work$165,000,000Interior and return-to-building estimate
+ 20-year financing$299,000,000Estimated financing cost—not construction
= Combined estimate$906,000,000Not approved as a project or contract
$906M was a combined planning scenario, not a $906M repair contract. A later study put repair-only options at roughly $532M–$611M depending on scope; moving, technology, operations, and financing can add more.
BuyerNone selected publiclySale priceUnknownNew locationsNone selected publicly
See every unanswered question
- Who—if anyone—would buy 1500 Marilla Street
- The sale price, independent valuation, and reuse or demolition terms
- The selected replacement City Hall and whether Dallas would buy or lease it
- The selected 911 and emergency-operations center location and whether Dallas would buy or lease it
- The complete move, fit-out, financing, operating, and transition cost
- Whether these restricted funds could legally be used for home repair, sidewalks, senior services, or another resident priority
See decision history · 4 dates
- Council directed staff to compare relocation and repair optionsAPPROVED DIRECTIONSource ↗
- Dallas requested public concepts for reuse or redevelopmentPUBLIC INPUTSource ↗
- Council authorized up to $3 million to inspect and compare sitesAPPROVED AS AMENDEDSource ↗
- Official August 19 public-comment recordTRANSCRIPT RETRIEVED — REVIEW REQUIREDSource ↗
What would make this clearer and safer?
- Publish one 20-year comparison that includes purchase or lease, repairs, fit-out, moving, financing, operations, and expected sale proceeds.
- Publish every proposed site owner, buyer, valuation, public subsidy, and binding term before a final vote, except information temporarily protected during negotiations.
- Keep the 911 and emergency-operations center safety decision separate from the future sale, reuse, or demolition of City Hall.
- For every funding source, state which resident services it can and cannot legally fund.
- Keep each resident comment by speaker, date, issue, requested action, and later City response so repeated concerns cannot disappear.
Improvement audit
What Dallas should prove
Known costs, official findings, open questions, and measurable proof. Projected savings stay labeled until actual results verify them.
- 1Known cost
- 2Small test
- 3Measure
- 4Keep or stop
Public boundary: This page shows verified facts, official findings, open questions, and measurable proof. Unproven product designs are kept out of the public site. A proposal is not counted as savings until real results verify it.
1. Decision still open
NOT APPROVED · SAVINGS UNVERIFIEDTest the health-plan math before approval
August 19 was a briefing—not the final plan vote. The 2027 rates and benefits are proposals. William Roth's exact questions will be added only after the unreviewed transcript is checked against the video.
2025 prescription spending$54.0MUp $14.0M, or 35%, from 2024. This is medicine spending—not the fee paid to the company managing prescription benefits.
Blue Cross contract maximums$44.06MMedical administration plus medicine-benefit management. These maximums are not actual medical claims paid.
Holmes Murphy health consulting paid$285.9KThe complete 2025 budget year plus the 2026 budget year through June 3 in Dallas's payment file.
2027 gap still left$16.2MDallas projection after the proposed changes.
Current Blue Cross contract maximums
+$41,837,527Medical administration, stop-loss and retiree coverage
+$2,221,440Pharmacy-benefit management
$44,058,967Approved maximum—not total health-plan cost
Both were approved June 25, 2025 for three years plus two optional one-year renewals. The public authorization does not give the executed start or end date.Health consulting payments found
+$190,625.00Complete 2025 budget year
+$95,312.502026 budget year through June 3
$285,937.50Human Resources health-plan consulting
Slides-only price: Unknown. Payment descriptions say consulting services, not which deliverable each invoice bought.Who handles the health plan1. Decision makerDallas Human Resources + City Council 2. Direct contractorBlue Cross and Blue Shield of Texas 3. Blue Cross subcontractorPrime Therapeutics 4. Same firm used since 2014Holmes Murphy
Runs the plan and approves benefits and rates
2027 changes still pendingRuns the medical plan and holds Dallas's direct contract for managing medicine benefits; it is part of Health Care Service Corporation
$44.06M combined contract maximumsProcesses prescriptions and manages the covered-medicine list, pharmacy network, and manufacturer rebates for Blue Cross
Direct Dallas payment unknownBenefits consultant and medical/prescription-plan auditor; prepared the briefing
$1.14M maximum over five yearsPlain-language plan check
Approved Sept. 16 · Starts Jan. 1What employees have now—and what Dallas approved
Not thisYour medical coverage changes because of your salary.
What was approvedThe same plan has the same total price. Dallas pays a larger share for lower-paid employees.
Primary-care plan · employee-only example: the total is $915.63 a month in every salary band. The employee will pay $38.04, $50.72, or $63.40; Dallas pays the rest. Dallas already uses salary groups for the 2026 primary-care and Copay plans; the approved 2027 design changes the groups and adds them to the health savings account plan.
2026 · CurrentBlue Essentials · primary-care planTexas-only network · $1,500 person/$3,000 family deductible · $25 primary-care visit · $50 specialist Blue Choice CopayBroader doctor network · same deductible and visit charges as the primary-care plan · would be eliminated Blue Choice · health savings account planBroader doctor network · $3,400 person/$6,800 family deductible · employee pays 20% after the deductible · network would become narrower
2027 · ApprovedBlue Essentials · primary-care planHigher deductible and several higher charges when receiving care Blue Essentials · health savings account planHigher deductible; a required primary-care doctor and narrower network would be added Active enrollment requiredNo election means no coverage on January 1, 2027.
What the approved plans coverCouncil approved the plan design September 16. Final insurance documents control detailed exclusions and advance-approval rules.
Blue Essentials · primary-care doctor plan
Lower deductible; fixed copays for common care.
- Network
- Texas Blue Essentials only
- Main doctor and referrals
- A primary-care doctor is required; referrals are required for some care
- Deductible
- $2,000 person · $4,000 family
- Out-of-pocket limit
- $6,850 person · $13,700 family
- Preventive care
- No charge
- Doctor
- $25 primary-care visit · $80 specialist
- Urgent / emergency
- $70 · $400 + 20% after deductible
- Hospital / surgery
- Employee pays 20% after deductible
- Prescription
- $15 generic · $50 preferred · $85 non-preferred/specialty
- Outside Texas
- Emergency care covered; routine care generally is not
Blue Essentials · health savings account plan
Higher deductible; most care is paid by the employee until it is met.
- Network
- Changes to Texas Blue Essentials only
- Main doctor and referrals
- A primary-care doctor is required; referrals may be required
- Deductible
- $3,500 person · $7,000 family
- Out-of-pocket limit
- $6,350 person · $12,700 family
- Preventive care
- No charge
- Doctor
- Employee pays 20% after deductible
- Urgent / emergency
- Employee pays 20% after deductible
- Hospital / surgery
- Employee pays 20% after deductible
- Prescription
- Employee pays 20% after deductible
- Outside Texas
- Emergency care covered; routine care generally is not
The out-of-pocket limit is the most an employee pays for covered care from participating doctors during the year; it does not include the monthly payroll premium. Final exclusions, rules requiring advance insurer approval, and the City's 2027 health savings account contribution have not been published in the briefing.
See every approved monthly employee premium
The amount below is the employee’s monthly payroll contribution—not the total plan price or the cost paid when receiving care.
Primary-care doctor plan
| Coverage | Under $50K | $50K–$75K | Over $75K |
|---|---|---|---|
| Employee only | $38.04 | $50.72 | $63.40 |
| Employee + spouse | $571.45 | $605.63 | $639.80 |
| Employee + child(ren) | $166.09 | $191.45 | $216.81 |
| Employee + family | $626.14 | $667.14 | $708.16 |
Health savings account plan
| Coverage | Under $50K | $50K–$75K | Over $75K |
|---|---|---|---|
| Employee only | $39.94 | $41.67 | $43.41 |
| Employee + spouse | $600.02 | $638.71 | $677.43 |
| Employee + child(ren) | $174.40 | $181.98 | $189.56 |
| Employee + family | $657.44 | $699.83 | $742.25 |
“Should” is not a guarantee
Approved terms
Two plans, listed deductibles and charges when receiving care, required enrollment, and employee payments based on salary groups.
Estimate—not guaranteed
$9.9M network savings, lower utilization, easier referrals, affordable premiums, and limited disruption.
Still needs proof
Actual appointments, actual doctors retained, referral time, denied care, employee total cost, and savings after every fee.
What needs attention: Dallas shows estimated savings, but the proposal also narrows the doctor network, changes employee costs, removes coverage of certain medicines used only for weight loss, and changes the wellness reward. The public record does not yet show the signed Blue Cross contracts, Prime's payment and rebate terms, independently verified savings after all costs, or every employee impact.
What to watch before approval
What the records reveal
- Blue Cross says Prime Therapeutics performs its prescription-benefit work. Health Care Service Corporation, the company behind Blue Cross and Blue Shield of Texas, has an ownership interest in Prime. That relationship should be disclosed and audited; it is not proof of misconduct.
- Dallas awarded both 2025 contracts to Health Care Service Corporation/Blue Cross: $41.84M for medical-plan administration and $2.22M for managing prescription benefits. All 15 Council members present approved the group of routine agenda items containing both contracts.
- The pharmacy contract includes administration of drug-rebate programs, but the public award record does not disclose the rebate guarantee, rebate retention, spread-pricing terms, specialty-pharmacy margin, or Prime's compensation.
- Dallas reported pharmacy spending rising from $40M in 2024 to $54M in 2025. Weight-loss GLP-1 spending was $8.8M, while the proposed gross savings is $9.4M; Dallas should explain the additional $600K and every trend assumption.
- The 94.52% provider-match figure compares directories. It does not prove that 94.52% of members keep their doctors, can obtain appointments, or avoid new referrals and travel.
- Salary does not change the plan's total monthly price. The proposal changes the City subsidy: lower-paid employees pay less and higher-paid employees pay more for the same plan and coverage tier.
- Statements that the narrower network 'should' lower costs or make care more coordinated are expectations—not guarantees. Dallas has not published contractual guarantees for member access, referral speed, or net savings.
- No direct Blue Cross or Prime payment was identified in the current public vendor-payment source. That is missing public information—not evidence that Dallas paid $0.
- Holmes Murphy is paid to advise Dallas and audit the medical and pharmacy plans. Dallas's record says the same firm has held this role since 2014; its full compensation and any carrier or vendor relationships should be public.
- A visit with a primary-care doctor plus laboratory tests would replace Catapult screening as the activity that earns the wellness reward. Catapult screening would remain covered.
- The $451,000 wellness figure is projected gross savings—not proof that medical care will cost less.
- A future direct-care option shows $11M of City cost and $11.5M projected savings: about $500K net in year one, assuming 60%+ participation.
- The future direct-care, dialysis, and surgery ideas are procurement directions—not awarded vendor contracts.
Questions Dallas should answer
- What are the signed start and end dates for both Blue Cross contracts, and where can residents read the complete contracts?
- Does Dallas receive 100% of drug rebates and other manufacturer revenue, and who keeps interest, fees, spreads or credits before Dallas receives them?
- What does Prime earn from Dallas prescriptions, including administration, network spread, mail-order and specialty-pharmacy revenue?
- Who independently checked every savings assumption and compared Blue Cross/Prime with an alternative that passes all rebates and discounts back to Dallas?
- What will employees pay in premiums, deductibles, copays, prescriptions, referrals, travel and uncovered care?
- How many actual members lose a doctor or face a new referral, wait-time or travel burden?
- Which presenter statements are contractual guarantees, which are projections, and what happens if a promised result is missed?
- How is Holmes Murphy paid beyond the City contract, including commissions, overrides, contingent compensation or vendor-paid revenue?
- Will every vendor guarantee independently verified net savings with access, quality and audit-right protections?
How to measure it
- Net cost after rebates
- Employee cost
- Appointment availability
- Actual provider disruption
- Denied care and appeals
- Actual vs. promised savings
Unknowns and official sources
Still unknown
- Video-verified August 19 transcript and William Roth's exact questions
- Final 2027 Council decision
- Signed Blue Cross contracts and exact dates
- Prime compensation and complete rebate terms
- Actual Blue Cross and Prime payments
- Consultant compensation and conflict disclosure
- Savings after every employee and City cost
- Pilot cost and measured result
Evidence
Dallas 2027 benefits proposal ↗Dallas 2026 employee benefits guide ↗August 19 briefing record ↗Blue Cross medical contract approval ↗Blue Cross prescription-benefit contract approval ↗June 25, 2025 Council minutes ↗Blue Cross explains Prime's role ↗Prime ownership history ↗Holmes Murphy contract ↗Dallas payment data ↗Federal price-data rules ↗
2. Measured citywide cost
PAYMENTS MEASURED · PILOT SAVINGS UNKNOWNReuse designs and reduce repeat work
2025 budget year paid$90.99MComplete budget year; exact Architecture and Engineering Design categories.
2026 budget year paid so far$93.90MPartial year through July 31; not a full-year comparison.
Largest 2025 recipient41.3%Perkins + Will: $37.54M of the two exact design categories.
2025 budget-year design payments
+$44.55MArchitectural Design
+$46.45MEngineering Design
$90.99MComplete 2025 budget year
Narrow total: only payments coded to these two accounting objects. Other professional services are excluded until they can be classified safely.2026 budget year so far
+$51.10MArchitectural Design
+$42.80MEngineering Design, net
$93.90MThrough July 31, 2026
Includes six engineering adjustments totaling −$153,552.50. The source year is still incomplete.What needs attention: Dallas pays tens of millions each year for design work, but the source does not show which work could safely reuse a standard design or which contract produced each payment.
What to watch before approval
What the records reveal
- HKS received $10.00M in 2026 budget-year payment rows categorized as Architectural Design. Those rows mention police facilities or tactical operations, but the payment file does not identify the contract number.
- Do not call every design payment waste. First compare repeated building types, scope, complexity, and outcomes.
Questions Dallas should answer
- Has Dallas built this type before, and can a prior design be reused?
- What is the complete design fee as a percent of project cost?
- Which deliverables and contract produced each payment?
- What change-order and schedule results did the designer achieve on prior City work?
How to measure it
- Design fee
- Design time
- Cost per square foot
- Builder questions
- Change orders
- Energy use
Unknowns and official sources
Still unknown
- Contract-level match for every design payment
- Comparable cost by building type
- Reusable-design inventory
- Pilot cost and measured result
3. Contract ends soon
FULL STACK COST UNKNOWN · SAVINGS UNKNOWNBuild a clearer, open 311 experience
Accenture's current 311 contract ends October 31, 2026.
311-specific ceiling$5.01MAccenture contract total for hosting, maintenance, and support.
Latest one-year extension$510.4KAdded for Oct. 31, 2025 through Oct. 31, 2026.
FY2024 requests462,682All 311 service requests reported in the City Auditor's review.
What the public record can—and cannot—total
$5.01MAccenture 311 hosting, maintenance, and support
Unknown share$37.81M shared Salesforce enterprise agreement
Unknown share$646.3K shared AppExchange integrations
UnknownComplete current 311 technology cost
The two Carahsoft agreements also support other City systems, so adding their full ceilings to 311 would be misleading.What needs attention: Dallas's audit found that the City could not track where residents abandoned the app or website. The complete 311 technology cost is also hidden across a dedicated contract and shared enterprise agreements.
What to watch before approval
What the records reveal
- The current public records do not show the full 311 technology cost because shared licenses and integrations are authorized through separate agreements.
- The 2025 audit says Dallas could not determine where users abandoned the mobile app or web page.
- No replacement award for the current 311 customer-management contract was located as of August 19.
Questions Dallas should answer
- What is the 311 share of Salesforce licenses and shared integrations?
- Has Dallas released a replacement solicitation before the current contract expires?
- Will the next contract publish abandonment, duplicate, completion, reopen, and neighborhood-access measures?
- Can Dallas export every request, status change, attachment, and audit log without a vendor fee?
How to measure it
- Time to submit
- Abandonment
- Duplicate reports
- Time to assignment
- On-time completion
- Resident-confirmed completion
Unknowns and official sources
Still unknown
- Complete 311 stack cost
- 311 share of shared Salesforce contracts
- Current abandonment rate
- Replacement procurement or award
- Pilot cost and measured result
Overtime, leave and operations
Where the workforce money can leak
We flag weak controls and unexplained costs. We do not call lawful leave—or an allegation—abuse without evidence.
The immediate problem is visibility: Dallas cannot yet show residents one complete, current record of why overtime happened, who approved it, whether staffing would cost less, and whether older audit fixes are working.
Police overtimeFORECAST OVER
$47.05M → $49.80M+$2.75M above budget. Projected hours are down 9.2% from the 2025 budget year, but the average hourly cost rose 5.2%.
42% of projected hours: minimum staffing and late relief.Fire-Rescue overtimeFORECAST OVER
$20.36M → $25.63M+$5.26M above budget, as Dallas reports it. Projected hours are down 33% from the 2025 budget year.
43.5% of projected hours are scheduled overtime built into firefighters' legally required work cycles.Combined result: Dallas expects about $8.01M more overtime than it budgeted. This difference is not proof of waste. Dallas also needs to explain why two Police reimbursement totals do not match.
Daily report · partial month
October 1–28, 2026 · Citywide averagesPolice response times: October so far
- Priority 1Emergency
- 8m 26s
- Priority 2Prompt
- 1h 11m 30s
- Priority 3General service
- 1h 46m 41s
- Priority 4Non-critical
- 2h 6m 14s
Immediate danger to life or a serious property threat.
Examples: Shooting, stabbing, active shooter, or kidnapping in progress.Urgent, but not an immediate life threat.
Examples: Certain disturbances, alarms, road rage, or suspicious people.Police service is needed, but there is no urgent threat or injury.
Examples: A property crime that already happened, missing person, or drug house.A non-emergency or past event.
Examples: Loud music, theft found later, an animal complaint, or criminal mischief.h = hours · m = minutes · s = seconds. Rounded to the nearest second. These partial-month averages are not a guaranteed wait. They are separate from the April history and budget-year figures below.
Long view · same month each year
Dallas Police response time since 2021
April 2026 is better than April 2025. But Priority 1 is still 18% slower than April 2021, and Priority 2 is 127% slower.
Priority 1 · Emergency8m 50sApril 2026
Highest: 11m 02s in 2025. Vs. 2021: +18%.
Priority 2 · Prompt1h 04mApril 2026
Highest: 1h 51m in 2023. Vs. 2021: +127%.
Priority 3 · General service1h 50mApril 2026
Highest: 12h 35m in 2023. Vs. 2021: -6%.
Priority 4 · Non-critical2h 00mApril 2026
Highest: 12h 07m in 2023. Vs. 2021: -24%.
What the percentage alone hides
Priority 3 reached about 12h 35m in April 2023; Priority 4 reached about 12h 07m. Both are now near two hours. The improvement is real, but “down” does not automatically mean “good.”
See every exact April value
| Year | Priority 1 | Priority 2 | Priority 3 | Priority 4 |
|---|---|---|---|---|
| 2021 | 7m 31s | 28m 38s | 1h 57m | 2h 39m |
| 2022 | 9m 49s | 52m 13s | 4h 18m | 5h 26m |
| 2023 | 10m 19s | 1h 51m | 12h 35m | 12h 07m |
| 2024 | 10m 34s | 1h 21m | 3h 48m | 4h 22m |
| 2025 | 11m 02s | 1h 28m | 4h 25m | 4h 56m |
| 2026 | 8m 50s | 1h 04m | 1h 50m | 2h 00m |
Latest briefing view
Time so far in the 2026 budget year compared with the 2025 budget year2026 budget-year response times
Priority 111m 07s8m 37s2m 30s fasterDallas prints 29%; these values calculate to 22.5%.
Priority 21h 34m1h 06m28m 20s faster
Priority 34h 27m1h 50m2h 37m faster
Priority 44h 55m2h 06m2h 48m faster
CONTROL GAPPolice overtime recordsOpen
The audit found no unusual use showing waste or abuse. It did find missing support and heavy reliance on manual records.
- 149 of 412 tested entries lacked supporting justification.
- 268 of 412 used manual overtime cards.
- The Dallas Police Department accepted the risk of not setting a completion date for one central electronic record.
What closes this
Official record ↗Publish the current paper-versus-electronic share, approval exceptions, duplicate-hour checks, and the final status of the 2022 recommendation.
VERIFY THE UNITFire payroll and leaveOpen
Fire uses TeleStaff with several approval levels. The new briefing's leave figure is not clear enough to judge behavior.
- The deck says 42.9 unscheduled-leave hours per employee per month, but its footer describes average daily hours.
- A 2024 audit found all 60 sampled paid and time-off entries supported by station records.
- The audit also found undocumented adjustments and about $51,000 of incentive-pay support that was not easy to locate.
What closes this
Official record ↗Correct the denominator, separate lawful leave types, and publish aggregate staffing effects—never employee medical details.
FIX DUE SEP. 30Small pay errors go both waysOpen
A 2026 sample found two small overpayments and one underpayment. That points to data-entry controls, not proven employee misconduct.
- Two education-pay exceptions: about $144 and $288 per year.
- One patrol-assignment underpayment: about $300 per year.
- The Dallas Police Department says a digital comparison and revised process are due September 30, 2026.
What closes this
Official record ↗Show the completed comparison, total corrections, owner, and March 2027 follow-up result.
METRICS OUTSTANDINGJail payment needs a scorecardOpen
Dallas can pay Dallas County up to $8.71M for jail services during the City’s 2026 budget year. A City memo says intake fell while salary and operating costs grew.
- Current term: October 1, 2025 through September 30, 2026.
- The April memo says performance measures, cost true-ups, data, and a regular meeting schedule were still outstanding.
- This Dallas County agreement is separate from the citywide Allied Universal guard contract.
What closes this
Official record ↗Publish bookings, jail days, invoice components, staffing and overtime share, true-ups, service targets, and meeting results.
Who handles the technology?Information and Technology Services
Its Business Application Management team handles City software and department requirements. Dallas Police, Dallas Fire-Rescue, Human Resources, the Controller, Procurement, and the City Auditor still own their parts of the process.
Independent blueprintAudit the data, not rumors
Compare approvals, schedules, second jobs, calls, staffing, overtime paid in cash versus time off, corrections, and results. Los Angeles and San José publish useful city-audit models.
Dallas technology office ↗2026 budget-year jail agreement ↗Los Angeles overtime model ↗San José audit method ↗Report evidence to the City Auditor ↗
Privacy line: publish totals and unusual records that need review by department, work group, reason, and pay period. Do not publish medical diagnoses, protected leave details, or unproven allegations. Contract maximums and spending estimates are not payments.
Software and systems
What Dallas uses—and where
A yearly software cost is different from the maximum allowed over a multi-year contract. Both stay labeled so they are not confused.
It reports 582 active software systems. Of those, 260 do a job that overlaps with another system and 93 need an upgrade.
Information Technology licenses and upkeep
Across 44 departments
Some do the same type of work
16% of all City systems
2025 budget year · licenses and maintenance
Where $48.9M went
Microsoft / 365$9.0M
Salesforce$6.0M
Workday$4.6M
Oracle$3.1M
Palo Alto$3.1M
ServiceNow$2.4M
CGI Advantage$1.9M
Adobe$1.5M
Kronos / UKG$1.0M
Other applications$16.2M
The nine named systems are 66.9% of the Information and Technology Services total. Accela's $2.4M and UMAX's $5.0M were paid by other departments and are not added to the $48.9M.
DallasGo can add 3.15% to a resident's payment
$100 bill + $3.15 fee = $103.15 paidPaymentus—not Dallas Water Utilities—receives the fee. It applies to one-time DallasGo or automated-phone payments and debit- or credit-card payments.
Free ways to pay
Dallas says Water Utilities incurred about $7M in payment-processing fees in the 2025 budget year. The public material does not show Paymentus's complete contract price or how much of the new 3.15% residents will pay in a year.No fee: AutoPay with eCheck, mail, or payment in person at Dallas City Hall.
12 major systems foundSee the company, job, department, known cost, and datesOpen map
ACTIVE
Microsoft / 365
Microsoft- Where
- Citywide
- What it does
- Email, documents, meetings and staff collaboration
- Known cost
- $9.0M in the 2025 budget year
- Contract dates
- Current contract term not stated in the inventory
REPLACEMENT CHECK DUE
Salesforce
Salesforce · Carahsoft · Accenture- Where
- 311 and other City customer-service workflows
- What it does
- Customer requests, case work and shared integrations
- Known cost
- $6.0M in the 2025 budget year · the 311 share is unknown
- Contract dates
- 311 Accenture support ends Oct. 31, 2026
ACTIVE
Workday
Workday, Inc.- Where
- All departments · Human Resources · payroll
- What it does
- Employee records, payroll, benefits, talent and learning
- Known cost
- $4.6M in the 2025 budget year · $4.89M maximum for a new one-year approval
- Contract dates
- Approved Feb. 25, 2026 with two one-year options; executed dates unknown
ACTIVE
Oracle
Oracle- Where
- Budget and performance planning
- What it does
- Builds and tracks the City budget and performance plan
- Known cost
- $3.1M in the 2025 budget year
- Contract dates
- Current contract term not stated in the inventory
DETAILS NEEDED
Palo Alto
Palo Alto Networks- Where
- Information and Technology Services · security across City departments
- What it does
- Network and security tools; exact products are not named in the inventory
- Known cost
- $3.1M in the 2025 budget year
- Contract dates
- Current contract term unknown
ACTIVE
ServiceNow
ServiceNow- Where
- Information and Technology Services and internal support work
- What it does
- Service requests, incident tracking and internal support tickets
- Known cost
- $2.4M in the 2025 budget year
- Contract dates
- Current contract term not stated in the inventory
UPGRADE
CGI Advantage
CGI- Where
- Finance, Controller, Procurement and departments
- What it does
- Accounting, purchasing and core financial records
- Known cost
- $1.9M in the 2025 budget year
- Contract dates
- Upgrade is underway; complete transition cost and end date unknown
DETAILS NEEDED
Adobe
Adobe- Where
- Citywide
- What it does
- Documents and creative tools; department allocation is not public here
- Known cost
- $1.5M in the 2025 budget year
- Contract dates
- Current contract term unknown
VERIFY COMPLETION
Kronos / UKG TeleStaff
UKG · integration vendors- Where
- Fire-Rescue scheduling and City workforce/time workflows
- What it does
- Staff schedules, work time, leave and overtime; connects with Workday
- Known cost
- $1.0M in the 2025 budget year · overlapping project amounts must not be added
- Contract dates
- Phase 2 Workday integration was due May 2026; completion proof not found
LIVE
DallasNow / Accela
Accela · Gartner assurance- Where
- Planning & Development
- What it does
- Permits, planning, platting, inspections and engineering
- Known cost
- $2.4M department spend · $8.25M implementation and assurance contracts
- Contract dates
- DallasNow is live; ongoing license and maintenance term needs one public total
LIVE MAY 18, 2026
UMAX
Itineris NA, Inc.- Where
- Dallas Water Utilities and participating City billing
- What it does
- Water, wastewater, sanitation, stormwater and other City billing
- Known cost
- $34.22M ten-year system + $26.36M five-year managed services
- Contract dates
- 10-year system approved May 2024; 5-year support approved Dec. 2025
RESIDENT FEE
DallasGo
Paymentus- Where
- Water Utilities and other City bill payments
- What it does
- Online and phone bill payment
- Known cost
- City contract cost not found · resident fee is 3.15% on specified payments
- Contract dates
- Launched 2024; upgraded with UMAX May 18, 2026
What Dallas still needs to publish
One complete list showing who owns each system, the company, yearly payments, maximum contract amount, start and end dates, renewal dates, resident fees, overlapping systems, replacement plan, and verified savings.
May 2026 Dallas software inventory ↗Workday 2026 approval ↗Dallas Workday history ↗DallasNow official page ↗UMAX system approval ↗UMAX managed services ↗DallasGo fees and free options ↗Paymentus identified as vendor ↗
Major systems identified in Dallas's May 2026 application inventory and related official records. This is not yet all 582 active applications. “Overlapping” means two systems may do some of the same work; it does not prove either can be removed safely. A contract maximum is not an actual payment.
Correction and change log
When the public record changes—or the math does not match
We preserve the published claim, show the calculation, and keep the issue open until it is corrected or explained.
PUBLISHED MATH CONFLICTOPEN — CORRECTED CITY SLIDE NOT FOUND
Police Priority 1 improvement: 29.00% printed; 22.48% calculated
The response-time values may be right, but the percentage printed beside them does not match the usual calculation.
Prior time11.12 min
−Current time8.62 min
=Faster by2.50 min
City slide prints29.00%
Values calculate to22.48%
Difference6.52 percentage points
(11.12 − 8.62) ÷ 11.12 × 100 = 22.48% improvement
SOURCE COVERAGE CHANGEDDallas's live vendor-payment file dropped an older fiscal yearOPEN — LIVE FILE DOES NOT MATCH ITS TITLE
The live download rolled forward from 180,324 rows covering October 2024–September 2026 to 93,790 rows covering October 2025–October 2026. The smaller row count and dollar total are a coverage change—not evidence that prior payments vanished or were reversed.
What would close this: Dallas restores the historical rows, publishes an archive link, or changes the dataset title and description to match the live coverage.
Open the official payment file ↗SOURCE NAME CHANGEDCarahsoft appeared under two capitalization stylesRECONCILED — SAME VENDOR CODE
This was a naming-format change, not a missing-money difference. Both labels use Dallas vendor code VS0000009713, so they are combined.
Historical check: Combined vendor-code total — $40,516,803.49 · Same vendor code: VS0000009713
Open the official payment file ↗SOURCE TEXT CORRECTEDDallas corrected AT&T's name in the September 9 agendaRECONCILED IN FINAL AGENDA
The draft had an apparent extra letter in AT&T's name. The final agenda corrected the name; the proposal's amount, dates, and scope did not change.
Draft: ATT&T Enterprises, LLC · Final: AT&T Enterprises, LLC
Open the final agenda ↗A logged discrepancy is not evidence of fraud. It is a reproducible difference that should be corrected, explained, or reconciled. Checked Oct. 31, 2026.
Checks against official City records
Red flags found in official records
Open time updates automatically. Each item comes from an official audit or a documented comparison of City records. A red flag means a documented risk or unanswered public question—not an accusation.
Executive summary
What matters most today
- Dallas says its Flock cameras keep records for 365 days; the published police order says 30 days. Dallas has not explained which rule controls.
- Dallas estimates at least $2.05M in City costs for the September 9–10 convention. The final cost and reimbursement are not known yet.
- Current police and fire overtime forecasts total about $8.01M above their adopted overtime budgets; that is a budget warning, not proof of abuse.
- A 2026 audit found property-control problems similar to issues documented in 2005.
August 19 meetingTRANSCRIPT RETRIEVED — REVIEW REQUIRED
Dallas posted an unreviewed closed-caption transcript. Speaker claims are still hidden until each one is checked against the video.
Open video archive ↗Resident right
Speaking on a public agenda item
- Texas law says each person must be allowed to address an open-meeting agenda item before or during its consideration.
- The body may set reasonable time and order rules.
- Criticism of the body, its decisions, policies, or services cannot be prohibited just because it is criticism.
- This guarantee covers posted agenda items. Non-agenda open-microphone comments follow separate Dallas rules.
Elapsed-time view
Automatically calculated through September 8, 2026Time since the first public record shown
RED FLAGCONFLICTING OFFICIAL RECORDSDallas publishes two different Flock retention periodsDallas Police · Public Safety CommitteeUnresolved since latest briefing0 days30 DAYS OR 365 DAYS?
Dallas's September presentation says camera records are kept for 365 days. The published Dallas Police order says 30 days. Both cannot describe the same current practice without an explanation.
What the record shows
- Dallas reported 684 Flock cameras and 1,917 police users as of September 8.
- The presentation says every search is logged and weekly compliance audits are performed.
- Dallas Police said 321 state-grant-supported cameras will be canceled effective September 15; more than 300 will remain.
- The public record does not yet state the final camera count, contract credit, refund, or replacement funding after cancellation.
Proof needed to close it
Publish the controlling retention rule, effective date, deletion test, final camera count, revised contract obligation, audit results, and every approved sharing category.
Council should askWhich retention period is actually enforced today, and what changes financially when 321 cameras are canceled?
NEEDS ANSWERCURRENT CITY ESTIMATEConvention cost is estimated; final resident cost is not knownDallas Police · Fire-Rescue · Emergency Management · TransportationSince City cost estimate5 daysFINAL COST PENDING
Dallas estimated $2,054,935.30 in City costs for the September 9–10 Republican National Committee convention. That is a planning estimate, not the final cost residents will bear.
What the record shows
- Dallas Police estimate: $1,804,935.30.
- Dallas Fire-Rescue estimate: $200,000.
- Emergency Management estimate: $25,000; Transportation and Public Works estimate: $25,000.
- Dallas says some expenses may already be budgeted or reimbursed, but no new grant or reimbursement item was scheduled for Council as of September 3.
Proof needed to close it
After the event, publish actual overtime, equipment and department costs, every reimbursement or credit, and the net amount paid by Dallas taxpayers.
Council should askWhat is the final gross cost, what was reimbursed, and what net amount remained with Dallas?
RED FLAGOFFICIAL AUDITCity property controls keep returningPark & Recreation · Aviation · City ControllerTime between public audits21y 3mREPEATED FINDING
A 2005 audit found weak controls for lower-value City property. The newest audit again found incomplete inventories and an outdated directive last revised in January 2000.
What the record shows
- 2024 budget year: 3 of 53 Park locations submitted self-audits; 1 was complete.
- 2025 budget year: 29 of 53 submitted; 6 were complete.
- Aviation did not complete an annual inventory during the audit period.
- The 2026 audit has 3 high-risk and 5 moderate recommendations; management agreed to all 8.
Proof needed to close it
All locations counted annually; missing assets resolved; directive updated; follow-up evidence due beginning June 30, 2027.
Council should askWhy did a control theme documented in 2005 return, and who verifies every location before the 2027 follow-up?
RED FLAGOFFICIAL AUDITAT&T performance reporting is still incompleteInformation & Technology ServicesOpen since audit release5y 7mNOT IMPLEMENTED
The Auditor says Dallas still does not receive every key performance measure required to hold AT&T accountable for managed network service levels.
What the record shows
- The original contract-monitoring audit was released February 4, 2021.
- The 2026 budget-year follow-up says progress was made, but required measures still do not cover every promised part of the service.
- Dallas separately approved a new $28.24M maximum AT&T 911 support agreement in April 2026.
Proof needed to close it
Publish the complete indicator list, monthly results, service credits, exceptions, and Auditor-verified closure.
Council should askBefore another renewal or change, what did AT&T miss, what credit did Dallas receive, and where can residents see the monthly scorecard?
RED FLAGOFFICIAL AUDITRoad-paving test procedures are still not usableTransportation & Public WorksOpen since audit release4y 6mNOT IMPLEMENTED
Dallas revised its paving quality-control procedure, but the Auditor found it was not readily accessible and the replacement project system did not reproduce the needed function.
What the record shows
- The original audit was released February 11, 2022.
- The recommendation covers the frequency, timing, and location of tests for pavement maintenance and resurfacing.
- The 2026 budget-year follow-up still says it has not been put in place.
Proof needed to close it
Field staff can retrieve the procedure; every project records required tests; failed tests and corrective work are visible; Auditor verifies closure.
Council should askWhich active paving jobs lack required test records today, and will Dallas pay any invoice before the test evidence is attached?
RED FLAGAUDIT + CURRENT BRIEFINGPolice overtime still lacks proven closed-loop recordsDallas Police · Information Technology · Procurement · City ControllerSince audit release4 yearsPUBLIC CLOSURE NOT FOUND
The 2022 audit did not find unusual use showing waste or abuse, but 36.2% of tested entries lacked supporting justification and 65% used manual cards. The Dallas Police Department accepted the risk of not setting a date for one centralized electronic record.
What the record shows
- 149 of 412 tested entries lacked supporting justification.
- 268 of 412 used manual overtime cards.
- The current briefing says patrol reporting is being modernized, but that is not proof that the overtime-record recommendation is closed.
- Dallas Police expects $49.80M in overtime during the 2026 budget year against a $47.05M budget.
Proof needed to close it
Publish the current manual-entry share, approval exceptions, duplicate-hour tests, corrective actions, and an Auditor-verified disposition of the 2022 recommendation.
Council should askIs every police overtime hour now tied to a schedule, reason, approver, correction history, and payment in one auditable system?
RED FLAGINDEPENDENT RECORD CHECK260 City applications overlap in functionInformation & Technology Services · 44 departmentsSince public inventory3 months93 SYSTEMS NEED UPGRADES
Dallas reports 582 active software systems. Its inventory identified 260 that do work overlapping with another system and 93 that need an upgrade.
What the record shows
- The 260 overlaps span financial, case, document, communication, human-capital, analytics and data-management functions.
- Dallas says 93 applications are at risk because they need an upgrade; several touch public safety and financial operations.
- Information and Technology Services reported $48.9M in software licenses and upkeep during the 2025 budget year.
- The City says every new system should now pass a written request, technical review, and approval decision.
Proof needed to close it
Publish the full 582-system inventory, the 260 overlap decisions, the 93 upgrade or retirement dates, the owner and annual cost of each system, and verified savings after removal.
Council should askWhich systems will Dallas retire first, when will each payment stop, and what service and security test must pass before removal?
WATCHOFFICIAL AUDIT311 can reset the clock when a request transfers311 · Code · Sanitation · Transportation & Public WorksSince first recent audit1y 5mREPEATED IN 2026
Two recent audits show that internal request handling can hide the resident's full wait. One audited 10-business-day request took 25 business days after four transfers.
What the record shows
- The 2025 call-center audit and 2026 service-level audit both identified accountability gaps.
- The transfer process can close one request and start a new target.
- Dallas agreed to document transfer reasons and tell residents that a new timeframe begins.
Proof needed to close it
One resident-facing ID and one end-to-end clock across transfers, with owner, target, completion proof, and reopen history.
Council should askHow long did the resident wait from the first report—not from the latest department transfer?
RED FLAGINDEPENDENT RECORD CHECKThe $8.71M jail agreement still needs a scorecardDallas Police · Dallas County · City AttorneySince City memo4 monthsMEASURES OUTSTANDING
Dallas can pay Dallas County up to $8.71M for jail services during the 2026 budget year. A City memo says prisoner intake declined while salary and operating costs increased. The City still needed performance measures, final cost adjustments, supporting data, and regular meetings.
What the record shows
- The current term runs October 1, 2025 through September 30, 2026.
- The interlocal arrangement began in 1978 and was most recently updated in 2022.
- The City memo asks for measurable expectations and stronger cost accountability.
- This Dallas County jail agreement is separate from the citywide private security-guard contract.
Proof needed to close it
Publish bookings, jail days, invoice components, staffing and overtime share, cost true-ups, service targets, exceptions, and meeting results.
Council should askWhat did Dallas receive for $8.71M, how did the unit cost change as intake fell, and what amount will be corrected at true-up?
NEEDS ANSWERINDEPENDENT RECORD CHECKThe 911 and dispatch cutover has no simple public cost mapDallas Police · Fire-Rescue · Information & Technology ServicesSince replacement approval8 monthsCUTOVER DATE UNKNOWN
Dallas approved new police dispatch and records software while the current dispatch software remains supported through July 2028. The overlap may be necessary, but the reviewed approvals do not give residents one launch date, overlap cost, or verified savings from retiring the old system.
What the record shows
- $47.19M maximum for the new Freeit police dispatch and records system, including a five-year renewal option.
- $998,929 maximum for separate implementation oversight by Federal Engineering.
- $27.17M is the total maximum authorized over time for the existing CentralSquare dispatch contract after an April 2026 increase—not a new $27.17M charge.
- $28.24M maximum for separate AT&T 911 software and network support over five years plus up to three renewals.
Proof needed to close it
Publish the go-live date, old-system shutdown date, overlap cost by month, migration tests, outage plan, location-accuracy baseline, and applications actually retired.
Council should askWhat is the complete transition cost, which old systems stop being paid for, and what safety test must pass before cutover?
Bar length compares elapsed calendar days. Open a row for the official evidence, owner, closing proof, and next Council question.
8 questions every major Council item should answer
- What is the full cost through the final renewal—not only today's increase?
- What current contract, system, or position ends when this begins?
- What result is measured now, what is the target, and when will residents see it?
- Who owns the result, who independently verifies it, and what is the due date?
- What happens if the vendor misses the target—credit, correction, termination, or nothing?
- What did a prior audit, contract, or resident complaint already warn about?
- What data is collected, who can access it, how long is it kept, and how is misuse detected?
- What lower-cost alternative was tested, and why was it rejected?
A red flag means verified risk, a repeated finding, an overdue answer, or missing public evidence. It does not mean fraud or misconduct. The 2005 and 2026 property audits show a repeated control theme; they do not prove one recommendation remained continuously open for 21 years. Contract ceilings are maximum authorizations, not proof that every dollar was spent.
Independent accountability check
Where Dallas can improve now
Recent audits and Council briefings point to five immediate checks. The goal is fewer hidden costs, faster service, and proof before staffing changes.
The public records reviewed do not measure any individual employee well enough to justify termination.
$17.42M is proposed for the 2026–27 budget year; 171 full-time-equivalent jobs reflects hiring throughout the year, not 360 full-year salaries.
6.50 audit and data jobs plus 2.13 full-time-equivalent 311 trainee jobs in the proposed budget.
Assign an operations owner and an independent data evaluator; redeploy before adding headcount.
Plain answer: These are position-level budget decisions—not judgments about named employees. No incumbent firing target is supported by the evidence.
Audit follow-up
35 closed · 2 still open
The two open high-impact recommendations concern AT&T service-level reporting and road-paving quality-control testing.
Implemented 35Open 2No longer relevant 1
1. Immediate check
FIX IN PROGRESSClose Transportation & Public Works control gaps
The 2024 consolidation reduced some overhead, but the June 2026 audit found that operational efficiencies were generally not realized.
42recommendations
16high risk
2high-risk items not accepted
Do now
Publish one owner, due date, evidence link, and status for every recommendation. Keep the Senior Procurement Specialist and planned Grant Compliance Specialist focused on centralized contract controls.
Staffing answer
Protect 2 control roles already identified by TPW. Do not reduce contract-monitoring capacity before the high-risk items close.
Proof of improvement
High-risk recommendations closed; contracts in one repository; invoices checked against terms before payment.
Official evidence
2. Immediate check
VERIFY BY SEP. 30Reconcile every dollar of Love Field parking
Dallas collected $44.49M in FY2024 parking revenue, but the auditor found that Aviation could not prove most electronic revenue was reconciled in the day tested.
$44.49MFY2024 revenue
$96,083payments and upgrade to review
98.46%electronic payment mix in tested day
Do now
Match entry and exit counts, contractor totals, payment processors, bank deposits, and the City ledger every day. Post monthly exceptions and recover contract-ineligible costs when supported.
Staffing answer
Hire 0 for now. Automate the reconciliation and assign one existing Aviation finance owner; measure the workload before requesting staff.
Proof of improvement
100% daily reconciliation; every difference resolved; $49,469 of contract-ineligible reimbursements reviewed for recovery.
Official evidence
3. Immediate check
RESIDENT CLOCK MISSINGMeasure 311 from the resident's first report
A transfer closes one request and starts another clock. Dallas can meet internal targets while the resident waits longer for the original problem.
590,663FY2024 requests
5%transferred in audit period
25 daysone audited 10-day request
Do now
Keep one public request ID and one resident clock across every transfer. Show the current owner, transfer reason, target date, completion proof, and reopen history.
Staffing answer
Pause the proposed cut of 3 trainee positions (2.13 full-time-equivalent jobs; $97,693) until Dallas shows that wait times, abandoned requests, transfers, and reopened cases will not worsen.
Proof of improvement
End-to-end resolution time; abandonment; repeat transfers; reopened cases; resident-confirmed completion.
Official evidence
4. Immediate check
LIMITED DEPLOYMENTProve what Dallas Police drones save—and what they do not
Drone as First Responder began limited deployment May 20, 2026. Dallas has not published enough results to credit drones for response-time gains or reduce officer staffing.
$277.86Mcurrent Axon agreement ceiling
$120.62MDec. 2025 bundled increase
Unknowndrone-only share
+$120.62MAxon expansion with drones, AI, cameras, training, and other tools
+$10.38Mseparate counter-drone grant expansion
$8.00Mfederal request for the Drone as First Responder program; award not verified
Do now
Publish launches, eligible call types, arrival before officers, calls cleared without dispatch, officer-hours avoided, complaints, flight purpose, retention, downtime, and full program cost by month and division.
Staffing answer
Hire 0 and cut 0 solely because of drones today. Assign 2 roles: an operations owner and an independent evaluator. Revisit staffing only after a full year of verified workload data.
Proof of improvement
Cost per launch; officer-hours actually avoided; response time by division; false alarms; safety and privacy exceptions.
5. Immediate check
PROPOSED CUTSDo not remove the people needed to prove savings
The proposed budget removes audit and analyst capacity while current audits call for better controls, measurement, and follow-up.
−6.50 full-time-equivalent jobsaudit and analyst cuts
+3.00 full-time-equivalent jobscentral data hires
$330,783net proposed savings
Do now
Before the vote, map every eliminated duty to a named remaining owner. The three new enterprise-data positions should have a public work plan tied to audit closure and savings verification.
Staffing answer
Review 6.50 full-time-equivalent jobs proposed for removal: 1.98 internal/performance audit, 3.52 operations research, and 1.00 workforce analytics. After adding three central data jobs, the plan still has 3.50 fewer full-time-equivalent jobs.
Proof of improvement
Recommendation closure time; verified savings; unresolved controls; analyst workload; service impact after consolidation.
Official evidence
Promise tracker
Did Dallas come back with the answer?
- PROMISED
Dallas Police said it would replace an old citywide response-time view with patrol-division reporting.
- DELIVERED
Dallas Police published response times by patrol division and continued monthly comparisons in 2026.
- STILL OPEN
311 transfers, TPW controls, paving quality tests, and AT&T service-level reporting still need verified closure.
Council transcripts are uncorrected captions. They identify promises and questions, not proof. Every factual finding above is supported by an official audit, budget, resolution, or memo.
911 contract clarity
What the approved AT&T increase actually covers
Existing limit$9,960,327.12
+Approved increase$10,351,125
=Approved new limit$20,311,452.12
A contract limit is the maximum Dallas may spend. It is not proof that the full amount has been paid.
The network behind 911 calls
- Route 911 calls by location
- Keep backup network paths available
- Strengthen network security
- Support texts, images, and video sent to 911
Five-year limit; invoice schedule unknown
This is an approved five-year contract-limit increase—not a $10.35M payment on one day. The published records do not show monthly, yearly, or milestone invoices.
2026-08-10 through 2031-08-10 · 9-1-1 System Operations Fund, subject to annual appropriationsUnknown
Unknown. The published records do not say who owns the software, source code, City data, or custom changes.
Unknown
Unknown. This is Supplemental Agreement No. 1, but the published records do not include a rate card or explain what future changes would cost.
Separate AT&T agreement
$28,242,272.05 approved in April 2026
Licenses, maintenance, network support, recording/reporting support, and two dedicated onsite technicians for Vesta Next Cloud, RapidDeploy, NICE, and Text-to-911.
Five years, plus up to three one-year renewalsWhat Dallas still needs to publish after the vote
- What is the five-year cost by hardware, software, and service?
- When is Dallas invoiced—and for what deliverable?
- Who owns the software, City data, custom work, and export rights?
- What overlaps with the separate $28.24M AT&T support agreement?
- What uptime, response-time, security, and service-credit promises apply?
- What will it cost Dallas to switch vendors later?
Recent contracts
What Dallas recently authorized
Authorized maximums and estimates are not shown as payments.
Council decisionDecided: all four items were approved August 12
Minutes still draftOpen council record ↗1. Council approvedDone · Aug. 12
2. Contract signedNot published yet
3. Work startsNot shown here
4. Dallas paysOnly after orders or work
DECIDED — APPROVED AUG. 12
Latest construction increase — not the whole project
26-2291APolice training center construction
This vote raised Swinerton's contract to $29.2 million. Dallas's latest estimate for the whole project is $227 million.
What was decided? Council approved this $29.0 million increase. The public record does not yet show that the supplemental agreement was signed or paid.
Current stagePRECONSTRUCTION UNDERWAYSwinerton has the construction-manager contract. Council approved the first site-work package on August 12. Dallas has not yet published proof that physical construction began.
WhereUNT Dallas campus7300 University Hills Boulevard, Dallas, TX 75241 · About 20 acresOfficial site map ↗
WHOLE PROJECT COSTChecked 2026-08-18
Latest estimate$227MLatest published estimate · based on 50% design
Current budget$185M$42M above budget
BudgetEstimated overage
The $29.0 million action is only Swinerton's latest increase. It is not the full project cost.
Committed funding$96.5M
Estimate not yet matched by funding$130.5M
Paid so far: Unknown. Dallas has not published one reconciled project payment total
Major contracts authorized so far
Official cost update ↗- $29,182,022Swinerton BuildersConstruction manager and builder
- $15,387,257.50HKS ArchitectsArchitect and engineer
- $5,026,000Jacobs Project Management Co.Dallas's project manager and owner's representative
= Authorized total$49,595,279.50
Do not add this total to $227 million. These contracts are part of the whole-project estimate, not extra.
How the companies were selected
- Swinerton Builders: Won the January 2026 best-value selection; 2 finalists submitted proposals
- HKS Architects: Design and construction-administration contract
- Jacobs Project Management Co.: Highest-ranked of 3 proposals
The estimate covers programming, design, construction, construction management, furniture, equipment and oversight. The three major contracts below are authorizations—not proof of payment—and may not include every smaller project contract.
Land deal$0 rent · 40 years4 optional 10-year renewals · 80 years maximum. Starts on the date of beneficial occupancy · exact date not published.
What Dallas gives: Dallas builds the facilities. UNT receives about 2,730 square feet of dedicated space rent-free and shared use of about 11,322 square feet.
Cost of UNT space: Unknown. Dallas has not published how much of the construction cost is for UNT's dedicated or shared space.
Timeline, bids & Council
What will be built
- Basic and in-service training
- Defensive-tactics pavilion
- Tactical training center
- UNT Dallas criminal-justice center space
Published project timeline
- STARTEDFebruary 2026Preconstruction began
- APPROVEDAugust 12, 2026Council approved the first site-work package
- ESTIMATED — DATE TBDSeptember 2026Groundbreaking
- ESTIMATEDNovember 2026Construction phase begins
- ESTIMATEDJune 2028Construction complete
- PLANNEDSummer 2028Ribbon cutting
Groundbreaking and completion dates are estimates, not guarantees.
CLOSED — SWINERTON SELECTEDOriginal solicitation: CIZ25-BCM-3173 / CIZ25-BCM-3173a
This project is no longer open for the prime construction-manager award. Businesses can register and see future City opportunities in Dallas's Bonfire portal.
Council action
APPROVED AS AN INDIVIDUAL ITEM · Item 55August 12, 2026 · Resolution 26-1217INDIVIDUAL VOTES NOT YET PUBLISHED. The minutes are still draft, and Dallas's separate voting dataset currently ends June 10, 2026. The names below are the 15 elected officials who make up the Council—not a claim that every member voted yes.
- Chad WestDistrict 1
- Jesse MorenoDistrict 2
- Zarin D. GraceyDistrict 3
- Maxie JohnsonDistrict 4
- Jaime ResendezDistrict 5
- Laura CadenaDistrict 6
- Adam BazalduaDistrict 7
- Lorie BlairDistrict 8
- Paula BlackmonDistrict 9
- Kathy StewartDistrict 10
- William RothDistrict 11
- Cara MendelsohnDistrict 12
- Gay Donnell WillisDistrict 13
- Paul E. RidleyDistrict 14
- Eric L. JohnsonMayor · Citywide (Place 15)
- Starts
- After the supplemental agreement is signed — exact date not published
- Ends
- At project completion — exact date not published
- Handled by
- Dallas Police Department
- Contract number
- BON-2025-00027988
- Council enactment
- 26-1217
Previous terms of this same contractNo previous term — one construction projectThis increase is part of the same construction project, not a new contract term.
See companies and prior terms
Current companies
- Swinerton Builders · Not applicable — this project has no earlier recurring term
The January base contract and August construction increase are stages of the same project. They are not counted as two contract terms.
See vendors and funding
Vendors
- Swinerton Builders: $29,032,022
Funding
- 2024 Bond — Public Safety Facilities: $29,032,022
DECIDED — APPROVED AUG. 12
Estimated three-year value
26-2390AVehicle collision repairs
Sets estimated pricing for collision repairs. Dallas did not publish how the total is divided among the six vendors in the agenda title.
What was decided? Council approved the vendor pool and estimated value. The public record does not yet show that the agreements were signed or any vendor was paid.
- Starts
- After the agreements are signed — exact date not published
- Ends
- 3 years after each start date
- Handled by
- Equipment and Fleet Management + Dallas Fire-Rescue
- Contract number
- EFM-2026-00029114
- Council enactment
- 26-1224
Possible extension: City Manager may add 6 months
Previous terms of this same contractFirst Class Auto: 5 previous terms foundFirst Class Auto appears in every checked collision-repair term from 2008 through the current 2026 award — six consecutive award cycles.
See companies and prior terms
Current companies
- First Class Auto · Current award is its 6th consecutive checked collision-repair cycle
- Sport City / Champion Collision · Not named in the five checked previous terms
- Industrial Power · Not named in the five checked previous terms
- WTR · Not named in the five checked previous terms
- Siddons Martin · Not named in the five checked previous terms
- Waxahachie Ford · Not named in the five checked previous terms
Previous terms
- 2008 ↗ · 3 years · First Class Auto + 2 vendors · $8,405,250Automotive body parts and labor
- 2011 ↗ · 3 years · First Class Auto + 5 vendors · $14,792,595Automotive body and collision repair
- 2014 ↗ · 3 years · First Class Auto + 1 vendor · $4,960,095Vehicle auto-body collision repair
- 2017 ↗ · 3 years · First Class Auto · $11,479,158.6Vehicle and equipment body collision repair
- 2022 ↗ · 3 years + possible 6 months · First Class Auto · $9,802,100Vehicle auto-body collision repair
The lineage follows each resolution's stated prior award. The five other current vendors were not named in these five previous collision-repair terms. Award dates are shown because exact executed start/end dates are not published.
See vendors and funding
Vendors
- Sport City Auto World / Champion Collision: Not divided by vendor
- Industrial Power: Not divided by vendor
- WTR, Inc.: Not divided by vendor
- First Class Auto: Not divided by vendor
- Siddons Martin Emergency Group: Not divided by vendor
- Waxahachie Ford: Not divided by vendor
Funding
- Equipment and Fleet Management Fund: $12,498,500
- General Fund: $4,496,250
DECIDED — APPROVED AUG. 12
Estimated five-year value
26-2311AElectrical supplies
Allows several departments to buy electrical supplies from four approved vendors over five years.
What was decided? Council approved this five-year vendor list and estimated value. Purchase orders and payments happen later as departments order supplies.
- Starts
- After the master agreements are signed — exact date not published
- Ends
- 5 years after each start date
- Handled by
- Citywide
- Contract number
- POM-2026-00029715
- Council enactment
- 26-1222
Possible extension: City Manager may add 6 months
Previous terms of this same contractCrawford: 3 prior terms · Elliott: 2Crawford's current award is its fourth consecutive checked electrical-supplies cycle. Elliott's is its third consecutive cycle.
See companies and prior terms
Current companies
- Crawford Electric Supply · Current award is its 4th consecutive checked term
- Elliott Electric Supply · Current award is its 3rd consecutive checked term
- Parrish-Hare Electrical Supply · Not named in the five checked previous terms
- City Electric Supply Company · Not named in the five checked previous terms
Previous terms
- 2010 ↗ · 3 years · Summit + Trinity + Wesco · $5,886,089No current vendor in this term
- 2013 ↗ · 3 years · Trinity + AWC · $6,313,391No current vendor in this term
- 2016 ↗ · 3 years · Crawford Electric Supply · $7,618,836.46Crawford's first consecutive checked term
- 2018 ↗ · 3 years · Crawford + Elliott + 2 vendors · $9,283,565Crawford repeats; Elliott begins its streak
- 2022 ↗ · 3 years + possible 6 months · Crawford + Elliott + 1 vendor · $7,995,271.58Both current vendors repeat
Dallas's resolutions trace the same electrical-supplies award series back through 2010. No current vendor appears in the 2010 or 2013 terms; Crawford first appears in 2016 and Elliott in 2018.
See vendors and funding
Vendors
- Crawford Electric Supply: $4,265,500
- Elliott Electric Supply: $1,875,000
- Parrish-Hare Electrical Supply: $1,129,000
- City Electric Supply Company: $5,000
Funding
- General Fund: $5,046,325.82
- Aviation Fund: $559,508.78
- Dallas Water Utilities Fund: $1,668,665.4
DECIDED — APPROVED AUG. 12
Estimated five-year value
26-2307AWater-utility janitorial services
Sets estimated pricing for janitorial work at water-utility facilities over five years.
What was decided? Council approved the five-year vendor list and estimated value. Dallas pays only for work it orders and the vendors complete.
- Starts
- After the service agreements are signed — exact date not published
- Ends
- 5 years after each start date
- Handled by
- Dallas Water Utilities
- Contract number
- DWU-2026-00029195
- Council enactment
- 26-1226
Possible extension: City Manager may add 6 months
Previous terms of this same contractOriental is returning — not consecutiveOriental held the 2019 Water Utilities term, but the immediately previous 2025 term went to Ivy Glaze and Andrews. JDM and Member's were not in either checked prior term.
See companies and prior terms
Current companies
- Oriental Building Services · Held the 2019 term; not in the immediately previous 2025 term
- JDM Janitorial · Not named in the two checked previous Water Utilities terms
- Member's Building Maintenance · Not named in the two checked previous Water Utilities terms
Previous terms
Only this Water Utilities contract lineage counts. Separate citywide and Aviation janitorial contracts are excluded. The 2025 and 2026 five-year authorizations appear to overlap; Dallas's 2026 resolution does not explain whether their locations differ or the newer award replaces part of the 2025 scope.
See vendors and funding
Vendors
- Oriental Building Services: $2,893,538.25
- JDM Janitorial: $1,340,884
- Member's Building Maintenance: $245,780.08
Funding
- Dallas Water Utilities Fund: $4,274,678.33
- Stormwater Drainage Management Fund: $205,524
Approved is not signed or paid. These are approved contract authorizations or estimated agreement values—not proof that Dallas has paid the full amounts. Dallas's public contract search lists the four master contract numbers, but no executed contract rows or award-authorizations yet. Exact signing, start, and expiration dates are therefore not published there yet. Dallas Legistar labels these items approved, but the meeting minutes are still draft. Dallas's separate individual-vote dataset currently ends June 10, 2026, so no August 12 roll call is claimed.
Current adopted budget
What is happening now
Approved spending, money committed, and forecasts stay separate.
2025–26 budget year · report through Apr. 30Adopted budget—now being tracked
Forecast is not final spending.
The middle number combines money already spent with purchase orders Dallas has promised to pay. It is not all cash already paid.
Revenue is expected to match the latest budgetDallas expects spending to finish $12.8M above the latest approved budget.
Largest expected differences
Compared with the latest approved budgetWhy departments may finish over or under budget
Property-tax rate$0.7047 → $0.6988
Rate down 0.84% (−$5.90 per $100K taxable value). A bill can still rise if taxable value rises. Dallas budgeted $63.7M more total revenue.
Who approved it?11 yes · 3 no · 1 absent
Official adoption page ↗See voters
Next seat election: November 2, 2027 · Running status unknown.
Yes11
- Chad WestDistrict 1
- Zarin D. GraceyDistrict 3
- Maxie JohnsonDistrict 4
- Jaime ResendezDistrict 5
- Laura CadenaDistrict 6
- Adam BazalduaDistrict 7
- Paula BlackmonDistrict 9
- Kathy StewartDistrict 10
- William RothDistrict 11
- Gay Donnell WillisDistrict 13
- Paul E. RidleyDistrict 14
No3
- Eric JohnsonMayor · Citywide (Place 15)
- Jesse MorenoDistrict 2
- Cara MendelsohnDistrict 12
Absent1
- Lorie BlairDistrict 8
Budget proposal
What Dallas wants to change
Proposals are never shown as money already spent.
2026–27 budget yearAdopted as amended
Council approved the budget, tax rate, and fee ordinance Sept. 16
By City priority
Added, reduced, and moved money combinedTotal proposed funding change
A negative amount can mean money moved or delayed—not always a service cut. Open an item for Dallas's explanation.
What Council made final
Why another City document says $5.9726B: the printed agenda carried $5,972,586,745. Council's final motion added $1,756,000 for amendments, making the cap $5,974,342,745. Ordinance 33562 contains the enacted line items.
Submitted the recommended budget.
Adopted as amended September 16.
Each item shows its responsible department.
Every displayed amount links to an official page. Detailed tables below preserve the original proposal until Dallas publishes the final adopted budget book. Open the complete 774-page proposal ↗
Where payment money went
Companies receiving the most in Dallas's payment file
Actual published payment lines grouped by Dallas vendor code—not contract limits or estimates.
Read this carefully: payment is not profit. A high total shows where money went; it does not prove waste or wrongdoing.
Coverage changed: Dallas's live file now starts October 1, 2025. Older rows fell out of the live download; that does not mean those payments were reversed.
- 1Trinity Alliance Ventures LLCGeneral construction · 18 payment lines$128.82M6.01% of fileSee payments
- 2Estrada Concrete Company LLCMostly general construction · 301 payment lines$101.11M4.72% of fileSee payments
- 3Perkins&Will, Inc.Architectural services · 12 payment lines$50.04M2.34% of fileSee payments
- 4Walsh Construction Company II, LLCGeneral construction · 11 payment lines$40.49M1.89% of fileSee payments
- 5Siddons Martin Emergency Group, LLCMostly ambulances and rescue vehicles · 362 payment lines$37.18M1.74% of fileSee payments
- 6SYB Construction Co., Inc.General construction · 112 payment lines$25.39M1.19% of fileSee payments
- 7Camino Construction, L.P.General construction · 70 payment lines$24.35M1.14% of fileSee payments
- 8Axon Enterprise Inc.Public-safety technology and equipment · 10 payment lines$24.34M1.14% of fileSee payments
- 9Douglas Dailey Construction LLCGeneral construction · 84 payment lines$22.9M1.07% of fileSee payments
- 10AT&T Enterprises, LLCPhone, cellular, consulting, and software · 364 payment lines$21.6M1.01% of fileSee payments
How this ranking was calculated
Net published payment amounts grouped by Dallas vendor code, then ranked. Clearly named government bodies, public districts, and City facilities were excluded from this company view.
- Payment is not profit and a large total is not proof of waste or wrongdoing.
- This is 22.2% of the loaded vendor-payment file, not 22.2% of Dallas's full budget.
- Amounts are net of credits and adjustments; a negative line reduces a vendor's total.
- Dallas does not publish a legal entity-type field here. Company classification is based on the recipient name and may need correction.
- The live source currently covers October 1, 2025 through October 2, 2026 and excludes some separate payment datasets.
- The live file dropped its older fiscal-year rows when coverage rolled forward. The lower row count and total do not mean those older payments were reversed.
Name check: rankings combine records that share the same Dallas vendor code, even when capitalization changes.
Open the official Dallas payment file ↗Coverage: Oct 1, 2025–Oct 2, 2026 · Snapshot checked Oct 31, 2026
Actual payments
What Dallas paid
Some source rows are still loading. This is not every kind of Dallas spending.
Loading official records…
Sources and limits
What this payment file can—and cannot—say
The dataset title says the 2019 budget year through today, but the live download currently starts in the 2025 budget year.
Important limitations
- Dallas publishes other kinds of spending in separate sources.